01 · Face-to-face customer acquisition

New customers. Acquired face‑to‑face.

One customer. One clear cost.

REALWISE provides the people and operational structure to acquire new customers for your brand. We recruit, train and manage the teams — so you never have to build a field sales organisation of your own.

Residential

Residential acquisition in selected areas, with daily management and performance tracking per area.

Activations

In-store and on location: turning interaction into leads, trials and direct acquisition.

Events

Trade fairs, festivals and pop-ups. High conversation volume in a short time.

REALWISE advisor in a Bofrost team jacket bringing the brand directly to the customer

Not individual sales reps. A fully managed acquisition channel.

From recruitment and training to daily field management, quality control and reporting. REALWISE runs the entire operation behind your face-to-face acquisition.

2019

active since

30,000+

customers acquired

9 out of 10

sales stay in place

02 · Why face-to-face

Attention can be bought. Trust has to be earned.

Online, your brand competes for attention every second. Face-to-face, your offer gets something that is hard to buy: time for a real conversation.

Our advisors actively approach your target audience, explain the offer in person and handle questions and objections the moment they arise. Not a click without context, but a conversation that leads to an informed decision.

And because every conversation is part of a measurable sales process, we combine human persuasion with commercial performance.

Full attention

More than an impression. Time to explain your offer, answer questions and remove objections.

Immediate trust

People persuade people. A trained advisor gives your brand a face and turns a message into a personal conversation.

Measurable acquisition

From conversation to result. We measure activity, conversion and results so campaigns can be adjusted and scaled with precision.

03 · Channels

At home. On location. Wherever your customer is.

One service — face-to-face customer acquisition — with three ways to reach your audience. The same teams, the same training, the same follow-up.

Residential

We go to the customer. Targeted face-to-face acquisition in selected areas. Our advisors hold personal conversations, handle objections and focus on new customers.

  • Areas selected by target audience
  • Daily coaching & management
  • Measurable performance per area

Activations

From attention to action. On the street, in-store or on location, our teams bring your brand to life and turn interaction into leads, trials or direct acquisition.

  • Retail & in-store activations
  • Flexibly deployable teams
  • Brand experience

Event sales

Many people. Many conversations. Trade fairs, festivals, pop-ups and events demand pace. We deploy trained teams that actively engage visitors and turn volume into results.

  • Teams scalable per event
  • Briefing & field management
  • Daily performance reporting
04 · Our sectors

Sectors where we make the difference.

These markets have one thing in common: they run on recurring revenue. One good conversation delivers not just a customer for month one, but a subscriber, member or donor who stays — the LTV your model is built on. That is why we hold that conversation at scale.

Charity

Recruiting regular donors with a story that sticks, so they are still giving after month three.

Telecom

Complex rates and bundles explained clearly at the customer's home, with customers who know what they are signing up for.

Energy

Winning trust in a market full of scepticism. Honest comparisons, correct sign-ups, less churn.

Food

Taste, experience and order on the spot. From residential acquisition to in-store activations.

Your sector not listed? If it can be sold in a conversation, we want to hear about it.

Share your case
05 · The REALWISE method

From objective to new customer.

Five steps. We take on the entire operational chain, from selection to reporting. You stay in control of objectives and budget.

Strategy → Selection & training → Execution → Control → Optimisation

  1. Strategy

    We define target audience, regions, volumes and KPIs. It is clear upfront what the campaign will be measured on.

  2. Selection & training

    We select the team and train it on your brand, offer and quality standards.

  3. Execution

    The team goes into the field with clear targets and daily field management.

  4. Control

    We monitor performance, conversation quality and compliance, and step in where things deviate.

  5. Optimisation

    We analyse the results, scale what works and adjust what falls behind.

06 · Our people

Great salespeople aren't found. They are built.

Selected by REALWISE. Trained on your brand. Coached in the field. Assessed on performance and quality.

Every advisor goes through the same system of onboarding, field coaching and weekly evaluation. Quality is never left to chance; it is measured and managed.

A REALWISE coach training advisors on brand, offer and conversation quality
01
Week 1

Learn first, then sell

Product, pitch, compliance and practice are assessed before an advisor goes into the field.

02
Month 1

Daily coaching in the field

Daily briefings and evaluations keep conversation quality consistent.

03
Month 2-3

Performance becomes measurable

Every advisor is tracked on quality, activity and results.

04
After that

From advisor to leader

Those who perform consistently get the chance to train others and lead a team.

07 · Brand safety

Your brand. Protected in the field.

Whoever speaks to your customers face-to-face is your brand at that moment. That is why training, field coaching, quality control, compliance and accountability are not extras, but a standard part of every campaign.

Brand representation

Clear standards upfront. Every advisor is briefed and trained on brand, offer, conduct and compliance before the first customer interaction.

Quality control

Follow-up in the field. Coaches monitor conversation quality and adjust where needed, so the agreed standard is maintained.

Escalation and follow-up

Clear accountability. One dedicated point of contact for questions and incidents, with clear procedures for investigation, follow-up and reporting.

08 · Coverage

Active across Flanders.

From Antwerp, we deploy teams across Flanders. From residential campaigns to activations and events — we go where your audience is.

09 · Reporting

Field sales, made measurable.

Every campaign is tracked on acquisitions, field performance, quality, cancellations and results per region and per team. Wherever possible we work directly in our clients' systems, so results stay visible where your organisation already looks.

Campaign planning behind the scenes at REALWISE

Acquisitions

Number of validated customers per week, per region and per team, measured against the agreed target.

Quality

More than volume. We track conversation quality, sign-up accuracy and cancellations, because only a customer who stays truly counts.

Optimisation

Data becomes action. Results determine where we add capacity, which regions we review and where we focus extra coaching.

Alignment

One dedicated point of contact reviews the figures with you, explains deviations and translates insights into the next campaign period.

10 · COLLABORATION

One point of contact

Every campaign has one dedicated manager who coordinates planning, teams, execution and follow-up. One person who knows what is happening and remains accountable.

Predictable acquisition. Priced upfront.

Before launch, we agree on the cost of a validated result. Recruitment, training, coaching and execution are all included. You know upfront what budget is needed to reach your target, and what an extra region or extra volume costs.

One customer. One clear acquisition cost.

You know your LTV. Together we set the CAC that fits it. REALWISE then builds and runs the face-to-face channel that brings in new customers in a measurable, repeatable and scalable way.

11 · FAQ

Frequently asked questions.

Where do you operate?

Across Flanders, from our office in Antwerp.

How is pricing determined?

Per validated new customer, agreed upfront. You only pay for results.

How do you handle personal data?

Sign-ups go directly into your systems. We act as a processor under the GDPR and sign a data processing agreement.

Are you insured?

Yes, REALWISE holds third-party liability insurance. We provide the certificate on request.

12 · Case

Brands that trust us with their customer conversations.

We work for brands that don't hand over their name lightly. Bofrost is our reference example: a strong brand that must be represented correctly, every day, in customers' homes.

Working withLogo BofrostLogo Luminus
13 · Contact

Discuss your acquisition goals.

Tell us how many customers you want to acquire, in which regions and at what acquisition cost. Within one business day, a campaign manager will call you with an initial estimate of volume, timing and cost per validated result.